GENERAL PROCESSING TIMES

  • Due to the hand-crafted nature of our teas, processing time can take up to 5 business days (this does not include weekends or holidays).
  • Orders will be processed in the order in which they are received.
  • Shipments originate from Taos, NM.  Transit times may vary depending on where the packages are being delivered.  Typically shipping times can take up 3-5 business days.
  • Please keep in mind that orders placed after 12 pm MST will not process or ship until the following week as tea.o.graphy is not open during the weekend.

HOLIDAY & SPECIAL RELEASE PROCESSING TIMES

  • During the winter holiday season + new year  (November 1 - January 1), in the weeks before Valentine’s Day and mother’s day, and during the release of new or special products/releases -  orders can take up to 10 business days for processing prior to shipping. 
  • Shipments originate from Taos, NM.  Transit times may vary depending on where the packages are being delivered.  Typically shipping times can take up 7 business days around the busiest holiday seasons.
  • Please keep in mind that orders placed after 12 pm MST will not process or ship until the following week as tea.o.graphy is not open during the weekend.